Privacy Policy

1. Information We Collect

Personal Information You Provide:

When you fill out a form, request a quote, or contact us, we may collect:

• Full Name
• Company Name
• Email Address
• Phone Number
• Shipping/Billing Address
• Other details you choose to share

Information Collected Automatically:

We may also collect non-personal data such as:

• IP address
• Device type and browser info
• Usage patterns (via cookies and analytics)

2. How We Use Your Information

We use your data to:

• Respond to inquiries or customer support requests
• Process and confirm orders
• Send order updates, promotional offers, or newsletters
• Improve website functionality and user experience
• Connect with you through CRM platforms or marketing tools

3. Sharing of Information

We do not sell or rent your information.
We may share data only with:

• Verified service providers (CRM, logistics, or payment partners)
• Legal authorities, if required by law
• Email marketing platforms (only with your consent)

All third-party partners are held to strict data privacy standards.

4. Your Rights & Choices

You may:

• Request to access, update, or delete your information
• Unsubscribe from marketing emails at any time
• Request copies of the data we hold about you
• Withdraw consent at any time (where applicable)

📩 To make a request, email us at: nitin@prosrvc.com

5. Cookies & Tracking

We use cookies to:

• Monitor website performance
• Analyze visitor behavior
• Improve your browsing experience

You may manage your cookie preferences through your browser settings at any time.

6. Data Protection

We protect your information using:

• Secure server environments
• Encrypted data transmission
• Access controls and internal monitoring

7. Data Retention

We only keep your personal data as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

8. International Use

If you’re visiting our website from outside the U.S., your information may be processed in the United States, where privacy laws may differ from your country’s.

9. Changes to This Policy

Any changes to this Privacy Policy will be reflected on this page. Continued use of our site indicates your acceptance of the updated terms.

10. Contact Us

If you have any questions or privacy-related concerns, please contact us at:

📍 PROSRVC
17907 Bothell Everett Hwy
Bothell, WA 98012-6343
USA

📧 Email: nitin@prosrvc.com